{"skill_id":"capacity-planner","manifest":{"name":"capacity-planner","description":"Use when an ops leader (Director of CX, Head of Support, VP Ops, Head of BizOps, Head of IT ops, Head of Finance ops) is sizing ops capacity, building a headcount plan, modeling utilization risk, planning Q3 capacity or annual support capacity, or designing CS coverage — and needs Erlang-C queueing math, P90 demand sizing, shrinkage-adjusted FTE, manager-trigger thresholds, and a quarterly hiring sequence with ramp + attrition. Apply when sustained team utilization is above 80% or when the te...","source_url":"https://github.com/alirezarezvani/claude-skills/tree/main/.gemini/skills/capacity-planner","source_pin":null,"manifest_hash":"e675dae45210836b6d3ec3adfe2c7da9ebe29452bf3738579b7817f61b923ac8","risk_tier":"T1"},"sbom":null,"receipt":null,"root_pubkey":null}